Terms & Conditions

By using the Ciarelle website and placing an order, you agree to the following terms. Please read them carefully.

1. General

These terms apply to all users of Ciarelle.com. By accessing our website or making a purchase, you agree to be bound by these terms. We reserve the right to update these terms at any time without prior notice.

2. Pricing

Prices are subject to change without notice. The price shown at checkout is the price you pay. We reserve the right to cancel any order placed at an incorrect price.

3. Orders

By placing an order, you confirm that all information provided is accurate. We reserve the right to cancel or refuse any order at our discretion. You will receive an email confirmation once your order is placed and again when it is shipped.

4. Shipping

We offer free worldwide shipping on all orders. Estimated delivery times are 5–10 working days from dispatch. Ciarelle is not responsible for delays caused by couriers, customs, or external factors.

5. Returns & Refunds

Returns are accepted within 30 days of delivery subject to our Return & Refund Policy. Items must be unused, unworn, and in original condition with all tags attached. Return shipping costs are the responsibility of the customer.

6. Intellectual Property

All content on Ciarelle.com — including images, text, logos, and design — is the property of Ciarelle and may not be copied, reproduced, or used without our written permission.

7. Limitation of Liability

Ciarelle is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability is limited to the value of your order.

8. Governing Law

These terms are governed by the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.