We'd love to hear from you. Whether you have a question about your order, a return, or just want to say hello — we're here.

Email: support@ciarelle.com

Opening hours: Monday to Friday, 9:00am–6:00pm (GMT)

We aim to respond to all enquiries within 24–48 hours, Monday to Friday. Enquiries received over the weekend will be answered the next working day.

Order tracking: Once your order ships you'll receive a tracking number by email. Allow up to 24 hours for tracking to update after dispatch.